I would like to put in writing a commendation for a single of your respective customer service representatives. Can a purchaser service supervisor you should Make contact with me by means of electronic mail.
Why do you keep taking absent channels, nonetheless however elevate the cable yearly? I have 2 Tv set’s in several rooms and have various channels on each.
I just professional quite possibly the most incompetent purchaser service of my lifestyle. Just after incredibly badly and yet to be finished resolutions I questioned to talk to some supervisor ( which I’ve never performed in my lifestyle) and acquired even considerably less. An explanation of,effectively I guess They only messed up and didn’t complete the ultimate move of your function purchase practically nothing we could do. My question is, do TWC employees imagine they even now Have a very monopoly and We've so couple selections that our time is of no use or make any difference?
Notice: Mobile phone services are relatively the identical among packages, and shoppers often make choices according to Internet and TV rather. Nonetheless, it really is well worth mentioning that Optimum is effective to generate its cell phone services specially versatile when it comes to managing calls and info.
Time Warner has the worst consumer service – When issues are Doing work not way too bad but when and when you have challenges the best hand isn't going to understand what the remaining is accomplishing – You are trying to make The shopper resolve the problems not when but some times much more just before you may get a person out – Too many non professionals at stake – Much better off if we could just speak to someone from the beginning – Would hardly ever possess the Box’s on all my sets simply because then I would be with out TV fully when challenges transpire – Seams the gear isn't the very best and too many issues with it – In any case will be great to acquire much better shopper service from a corporation that we pay a high Price tag to – We deserve far better service
This is the most complicated purchaser service ever. I invested about one hour over the telephone and get more info on line tuesday. Was transferred to Ohio customer service and they might not accessibility my account. Talked to men and women I couldn't comprehend, hung up,was transferred to some 1
I'm trying to understand why the majority of the channels are out this will almost certainly make a whole lot of people go to another cable organization just don’t know what you men are performing then the value continues to be high as I don’t understand what pls give some gentle on this
1st, I wasn't made mindful which i necessary to return their modem. I did not set up it. TW sent it (I’ve experienced three in excess of 13 many years) and I have no obligation to provide it to them.
I've to write down a remark for the reason that I've experienced the worst time with Time Warner Cable! Initially, I connect with to update internet it is too gradual and can’t stream just about anything! I call And that i am instructed I possess the swiftest internet/Turbo. Then in the click here identical sentence the man claims no I would not have turbo which i need to be upgraded and pay more cash for speedier internet.
We named The client service phone number for your East Carolinas Office environment. The decision was answered by an automatic service. We straight away pressed 0 and we were asked for the sort of help we wanted. We pressed 0 once again and we had been related having a representative.
Here is the worst service I've at any time witnessed. Your tape where by I attempted to go away a information is complete and received’t take messages. Dealimg with time warner is definitely an training in futility/
a month ago I began getting in contact with your protection/theft Division a couple of neighbor stealing cable from me. I discovered the cable box ripped open up and wiring and splitters and wires with electrical tape on them everywhere you go.
I have already been struggling to get TW out to service my cable Because the installation. I have named, remaining messages, spoken to muiltiple people with Certainly not resolution.
I’m a fresh client who was slated to acquire my service nowadays (five/25/2013). The installer does not exhibit so I simply call the customer service line and demonstrate the situation. Needless to say the representative website was rude and stated which they called my range and no person answered.